Mobile access management APP
Access Management Mobility
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OVERVIEW
- The Smart Access Mobile App is an essential module within the iAMS Enterprise ecosystem that brings REAL-TIME value in operational cost savings for the owner and the user of the APP.
- SMART functionalities implemented in the APP analyzes, processes and pushes the data to the control central in a meaningful and valuable format allowing the control central to draw operational decisions.
- The app helps to increase efficiency, decrease cost and provide emergency features to help increase up-time and cater for the health and safety of the field user.
- The APP is a cost savings module, allowing the field user to use network data to check-in/out, open locks and use enterprise functionalities without incurring high costs. SMS messaging is a redundancy option in the case of an emergency.
Components
IAMS
Enterprise
- Integrates with the access control system Manages and Monitors and gives control over the critical assets
- Records in real-time the access logs and consolidates with the trouble ticket for the asset maintenance
- Connects to the mobile app with status codes/messages of the transactions
Smart Access
Mobile App
- Communicates with iAMS Enterprise and enables remote user and hardware management.
- Receives notification of assigned tickets to field users
- Update iAMS Enterprise with ticket closure and transactional information
Hardware
Access Units
- Controls keyed and keyless access to Acsys locks
- Smart Access app will prompt the user to confirm site access
- Smart Access mobile app downloads access logs from the Locks and update with iAMS Enterprise
Features
Access on the go
- The administrator generates the code using “Access On the Go” for the field user. Access On the Go uses access policies to validate asset and site access.
- The administrator generates the code using “Access On the Go” for the field user. Access On the Go uses access policies to validate asset and site access.
Picture verification
- The picture verification function enforces picture taking before and after the assigned work in the trouble ticket or work order.
- The date/time and GPS is recorded as a watermark on the picture as a tamper-proof mechanism to avoid loopholes.
- The picture is used by the control center to verify and sign-off the work in the trouble ticket or work order.
Trouble Ticket
- Administrators view and assign tickets to field users in the mobile app.
- Field users access sites based on assigned tickets for selected assets.
- Administrators filter and search by ID/site ID/user ID/status and can reopen the ticket.
dashboard
- Presents the consolidated access information in a graphical format.
- Closed, opened and overdue tickets
- Tickets within SLA and overtime
- Employee activities
- Effort to complete the ticket
- Authorized, unauthorized, overdue code requests
emergency / safety
- Panic is used to alert the NOC and track the GPS position during the emergency. It is used when the user needs to make a silent distress call broadcast to the control center.
- It allows the user to broadcast the alarm to the administrator, management, the control center and the field users within the region.
How it works
- The user makes a request to the iAMS server to access a specific lock
- The request is received and based on the user’s profile and access privileges, a unique 10-digit code is generated and sent back to the user
- The OTP received is wirelessly sent to the Bluetooth key or the smartphone allowing the user to physically open the door
- Transaction logs are sent back to the server as a proof of access
